Returns & Exchanges
Thank you for shopping at JANABY CLOTHING.
If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product isn't used or damaged
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
- By email: janabyclothing@gmail.com
- By visiting this page on our website: www.janaby.com
Send the product, the receipt or proof of purchase and the RMA number, to:
JANABY LLC 8 Reddy Ave Hyde Park, MA 02136 USA
Shipping charges
Shipping charges incurred in connection with the return of a product
are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from JANABY CLOTHING.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy,
please contact us:
By email: janabyclothing@gmail.com
By visiting this page on our website: www.janaby.com